EnterAsia Information Services

Emergency Information

Emergency Information:       Emergencies Singapore – Important Telephone Numbers

 

 

Public Emergency Information

 
The response to emergencies in Singapore is well organised. With increased terrorist threats the Singapore has adopted a policy of emergency preparedness . We suggest you visit the government web sites below and learn how to respond to emergencies and where to call for assistance.
            Please leave all important numbers also at a prominent placehome and with your maid. You need to instruct her how to respond, where to call and what to say. We have compiled templates to print out in e-relocation Singapore, which you can access for free if you qualify for the password.

 

You can find out how to respond to emergencies as explained below in the Government websites.

To find the police station in charge of your area view this interactive map.

Listen to the public warning systems and learn how to respond to emergencies in Singapore
First Aid Help
Learn about emergency preparedness and evacuation procedures for emergencies in Singapore
Find your nearest Civil Defense Shelter by entering your postcode
Learn about environmental problems Singapore may face
Learn about infectious diseases threatening you in Singapore
Learn how to guard against terrorism, anthrax and bomb emergencies in Singapore
View evacuation procedures in the MRT and on Roads and CTE Tunnels
Sign up as a Civil Defense Volunteer for emergencies in Singapore
Learn about natural disasters that may lead to emergencies in Singapore

 

 


Important Telephone Numbers

 
POLICE
POLICE EMERGENCY 999
POLICE HOTLINE 1800 225 0000
POLICE HEADQUARTERS 6535 0000
TRAFFIC POLICE HOTLINE 1800 547 1818
A LIST OF NEIGHBORHOOD POLICE POSTS Website
INTERACTIVE MAP TO LOCATE POLICE STATION Website
INDUSTRIAL ACCIDENTS 64385122
MARINE ACCIDENTS 63252488, 63252489

 

FIRE
FIRE PIPED GAS LEAK              995

The SCDF operates a 24-hour Emergency Ambulance Service (EAS), which is ready to answer to any emergency at any part of Singapore. Qualified medical personnel, who are equipped  to handle emergencies, man all the ambulances. The SCDF ambulance will convey all emergency cases                  to the nearest restructured hospital with the appropriate medical facility.

The SCDF does not charge for any emergency case it conveys to hospitals. However, SGD 180 will be charged for each non-emergency case that SCDF ferries to hospital.  The final outcome of the emergency / non-emergency status of a patient will be based on the assessment of the doctor at the Emergency Department of the receiving hospital.

 

AMBULANCE
EMERGENCY AMBULANCE 995
AMBULANCE NON -EMERGENCY (Private Operators) 1777

 

Private ambulance services have basic charges for calls within working hours such as Mon-Fri 8am-6pm and          Sat 8am-1pm of between SGD 60  and SGD 100 per one way and SGD 70 to SGD 180 for two way calls. In a none emergency it it worth comparing fees prior to the call. Also note that out of working hour  calls are more expensive.
          For a list of fees compiled by SCDF see here.

To check if  the private ambulance provides an Automated External Defibrillator, Basic Cardiac Life Support ,First Aid, Spinal Management see here

 

PRIVATE AMBULANCE  (24HRS)
‘A’ TEAM MEDICAL 6255 4434
ABELLA AGENCY 6744 8978/ 9690 5665
ABELLA MARINE AMBULATORY CARE(AMAC) 6744 8978
AMBULANCE MEDICAL SERVICES PTE LTD 6281       8111
AME 6247 7080
BOON AMBULANCE 6333 8095
CAREWELL AMBULANCE SERVICES PTE LTD 6858 0700
CITIZENS AMBULANCE AND SERVICES PTE LTD 6222 1821
CIVIC AMBULANCE SERVICES PTE LTD 6333 300
COMFORT AMBULANCE SERVICES 6445 7300
ECON 6382 8888
EMERGENCIES FIRST AID & RESCUE PTE LTD 6560 6060
ER 6222 2995
GREEN CRESCENT 6788 8911
HOPE AMBULANCE SERVICE PTE LTD 6100 1911
ISLANDWIDE AMBULANCE SERVICES PTE LTD 6100 1911
LENTOR AMBULANCE PTE LTD 6100 1777
LIFE INTERNATIONAL AMBULANCE SERVICE PTE LTD 6272 6018
MW MEDICAL 6250 0625 / 9642 1803
‘A’ TEAM MEDICAL  

 

PRIVATE HOSPITALS WITH ACCIDENT & EMERGENCY SERVICES (24 HRS)
RAFFLES HOSPITAL               North Bridge Road 6311 1555 – 585
EAST SHORE HOSPITAL               Joo Chiat Pl 6340 8666 321
GLENEAGLES HOSPITAL               6A Napier Road 6470 5688/6 470 5700
MOUNT ALVERNIA               Thomson Road 6347 6210 – 820
MT ELIZABETH HOSPITAL               3 Mount Elizabeth 6731 2218/19/59
THOMSON MEDICAL CENTER               Thomson Road 6350 8812 – 339

 

GOVERNMENT HOSPITALS WITH ACCIDENT & EMERGENCY SERVICES (24 HRS)
NATIONAL UNIVERSITY HOSPITAL               5 Lower Kent Ridge Road 6772 5000
KK WOMEN’S AND CHILDREN’S HOSPITAL               100 Bukit Timah Road 6293 4044
SINGAPORE GENERAL HOSPITAL               Outram Road 6321 4103
TAN TOCK SENG HOSPITAL               11 Jalan Tan Tock Seng 6357 8777

 

PET AMBULANCE
PET EMERGENCY TAXI                (24 HOURS) 6581 3688               HP 9099 8511 (8 pm to 8 am)
ANIMAL WELFARE & CONTROL 6472 6369
THE ANIMAL CLINIC 6777 0273
ANIMAL MEDICAL CENTER 6776 8858
MOUNT PLEASANT ANIMAL HOSPITAL 6250 8333
SPCA STRAY REPORT 6254 3326
PET LOST/SPCA 6287 5355
CRUELTY TO ANIMALS ABANDONMENT               ( Ava Center for Animal Welfare & Control) 6471 7198               1800 476 1600
PETS, STRAYS               Agri-Food & Vet Authority of Singapore 1800 476 1600
PETS LOST               Agri-Food & Vet Authority of Singapore 6222 1277 and               1800 476 1600               (looks for pet among strays picked up)

 

HOME EMERGENCIES
REPORT OF WASP/BEES IN PUBLIC AREAS 1800 731 9222
REPORT OF SNAKES (POLICE) 999 ( ANTIVENOM ONLY IN GOVERNMENT HOSPITALS)
VECTOR CONTROL & NUISANCE COMPLAINTS                 (MOSQUITOES, COCKROACHES, RODENTS, FLEES) 1800 731 9222
AFTER TREMOR DAMAGE BUILDING AND CONSTRUCTION AUTHORITY –                 6325 7720
                HDB Essential Maintenance Service Unit                  6275 5555 / 6354 3333
CHEMICAL INCIDENT IN-PLACE PROTECTION 1800 286 5555
DENGUE HOTLINE (24 HRS)                 Mosquito Breeding Site Reporting 1800 – 9 – 336483                 Email: Dengue Alert
MINISTRY OF ENVIRONMENT HOTLINE 1800 731 9222
GAS, WATER, ELECTRICITY 1800 222 2333
REPORT DIRTY TOILETS 1800 225 5632
DRAINAGE, SEWERAGE FLOODING During office hrs 1800 731 9226                 After office hrs 1800 453 2222
REFUSE COLLECTION
6488 3409 6863 3173 1800 898 3133 1800 898 3133 1800 287 6135 Pasir Ris Tampines Sector Jurong Sector Company: Colex Holdings Company: FME Onyx Semb Waste

 

SUICIDE HOTLINE SOS AND HELPLINES
TINKLE FRIENDS 1800 274 4788
AIDS INFORMATION & COUNSELLING 6254 0201
ALCOHOLICS ANONYMOUS 6 338 2791
MOUNT ELIZABETH CHARTER BEHAVIOUR HEALTH SERVICES 1-800 738 9595
ALZHEIMER CAREGIVER SUPPORT (Counselling) 6353 8734               Mon to Fri, 9 am to 6 pm (except public holidays)
FAMILY COUNSELLORS 1800 838 0100
NATIONAL FAMILY SERVICE CENTRE 1800 838 0100
MAID ABUSE REPORT/ MAID HOTLINE 6 539 5298/ 6 539 5334 and 1800 339 5505 (tollfree)
SAMARITANS 1800 221 4444
PREGNANCY CRISIS SERVICE 6339 9770
POSTNATAL DEPRESSION GROUP 6836 0063
PERTAPIS CENTRE FOR WOMEN AND CHILDREN 6284 4707
TOUCHLINE               Hotline for ages 12-25 1800 377 2252
ALLERGY HOTLINE 6 738 8062

 

TRAFFIC AND CAR BREAKDOWN
ILLEGAL PARKING OF VEHICLES 6547 1818
TRAFFIC JAM/TRAFFIC LIGHTS 1800 377 0000
AUTOMOBILE ASSOCIATION (24 HOURS) 6 748 9911 (membership required)

 

  TAXI AND PUBLIC TRANSPORT
COMFORT TAXI BOOKINGS 6 552 1111
CITY CAB TAXI BOOKINGS 6 552 2222
TIBS TAXI BOOKINGS 6 481 1211
TRANS CAB 6 555 3333
SMART CAB 6 485 7777
TAXI EMERGENCY BOOKING 1900 915 2222
SINGAPORE BUS SERVICES 1 800 287 2727
SBS BUS INFO CENTER 6 737 2444
BUS PLUS 6 481 0166
AIRBUS (AIRPORT BUS0 6 542 1721
MRT INFORMATION CENTER 1 800 336 8900
LOST & FOUND SERVICE TAXIS 1800 225 5582

 

WEATHER AND TIME
WEATHER FORECAST 6 542 7788               Website
WEATHER FAX SERVICE 6 542 7788
TIME 1711

 

TELEPHONE AND POSTAL SERVICES
FOREIGN MISSION ONE CALL CENTER 1800 334 4800
PHONEBOOKS ONLINE Website
PUBLIC SERVICE TEL. NOS. Website
BUSINESS ENQUIRIES 1606
RESIDENTIAL ENQUIRIES 1609
CALL-SEARCH YELLOW PAGES 777 7777
LOCAL DIRECTORY ASSISTANCE 100
INT’L DIRECTORY ASSISTANCE 104
TELEPHONE FAULT REPORTING 1608
POSTAL INQUIRIES 1605

 

TRAVEL INFORMATION
SINGAPORE BUS SERVICE 1800 287 2727
BUS PLUS 6 481 0166
TOURIST BOARD 1800 736 2000
MRT INFO CENTER 1800 387 2727
FLIGHT ARRIVAL/DEPARTURE 1800 542 4422
MALAYSIAN RAILWAY 6 222 5165
CHANGI AIRPORT 6 542 4422
SELETAR AIRPORT 6 481 0017

 

ENTERTAINMENT
SISTIC TICKET BOOKING 6 348 5555
TICKET CHARGE 6 296 2929

 

ENVIRONMENT
TREES, GRASS,HORTICULTURE MATTERS 1800 471 7300 (AFTER OFFICE HRS CALL POLICE)
ROADS, FOOTPATHS, STREET LIGHTNING 1800 225 5632
DRAINS,CANALS,CLEANLINESS AND HYGIENE IN PUBLIC AREAS 1800 225 5632
AIR-POLLUTION 1800 2255 632
NOISE, SMELL, POLLUTION 1800 255 5682

Source: enterAsia Information Services www.entersingapore.info